After a degree in Natural Sciences at Cambridge and an MSc at the London Business School, Charles began an early financial career with Exxon and then BT. Increasingly attracted to IT, in 1995 he led the creation of their intranet as an enabler of BT’s efficiency improvement, and subsequently the establishment & initial sales of a wide range of BT internet technology-based products.
In 2001 he moved to LB Newham where he established a telecare programme that was at one time the largest in the UK, and won Dept. of Health Whole System Demonstrator (WSD) funding to extend to telehealth. Unhappy with the WSD evaluation methodology proposed, in 2008 he joined Telehealth Solutions (now Medvivo) where he drove the development & sale of patient-friendly remote patient monitoring services. In 2011, the lure of a fixed term contract in Surrey to establish both a telecare & a telehealth programme was irresistible, leading to one of the largest successful telehealth deployments in the UK.
Charles is Managing Director of the Digital Health & Care Alliance (DHACA), an Expert Reviewer for the EC, a Contributing Editor to www.telecareaware.com, organiser of the London Health Technology Forum, and immediate past President of the Royal Society of Medicine’s Telemedicine and eHealth Section. He chairs Citizens Online, the digital inclusion charity, too.